Shipping rules

Delivery details:

The delivery time is dependent on amount of ordered commodities and can vary from 24 hours to 7 working days.

Usually, the time of order realization is no longer than 48 hours.

The shipping company delivers goods within 2 to 5 days depending on the destination of customer in Europe.

A customer service worker will contact the ordering person and inform about the term of delivery realization.

Our system will automatically send the parcel's tracking number as soon as the parcel is sent by us.

Within the borders of Poland, the products are sent via couriers: DPD, UPS or DHL

Products are sent abroad via courier delivery company DPD and UPS (delivery time 2-5 days depend of the region).

Package costs are included in the delivery costs. We would like to advise our customers to purchase numerous types of commodities at once in order to avoid the necessity to cover costs of consecutive deliveries. We cannot group two different orders, so delivery costs are calculated for each of them separately.

If you decide to place new order and would like to combine it together with previous order, we can store orders which are already prepared and non prepaid in our warehouse for not longer than 7 days. 

The purchased products are always properly packed and secured to avoid any damages. 

Please check the package after reception, in order to verify if it has not been damaged during the transport.

Order processing status:

Our customers can be constantly informed about order status:

If you have created an account during the order placement procedure – you can check the status after logging in.

Shipping fees:

Shipping within the borders of Poland:

Courier delivery: 20,00 PLN inc VAT

Orders exceeding the value of 1000 PLN net – free shipping

Shipping to European countries:

Delivery via DPD courier delivery company - DPD depend on order value.

Country 0-200 euro 201-500 euro 501-700 euro 701-900 euro 901-1300 euro 1300-2000 euro > 2001 euro
Austria 26 26 26 50 50 76 102
Belgium 16 16 16 40 40 56 72
Bulgaria 33 33 33 57 57 90 123
Croatia 38 38 38 62 62 100 138
Czech Republic 16 16 16 40 40 56 72
Denmark 29 29 29 53 53 82 111
Estonia 29 29 29 53 53 82 111
Finland 29 29 29 53 53 82 111
France 26 26 26 50 50 76 102
Germany 16 16 16 40 40 56 72
Great Britain 33 33 33 57 57 90 123
Greece 38 38 38 62 62 100 138
Hungary 26 26 26 50 50 76 102
Ireland 29 29 29 53 53 82 111
Italy 29 29 29 53 53 82 111
Latvia 26 26 26 50 50 76 102
Lithuania 16 16 16 40 40 56 72
Luxembourg 16 16 16 40 40 56 72
Netherlands 16 16 16 40 40 56 72
Norway 40 60 80 150 180 220 320
Portugal 33 33 33 57 57 90 123
Romania 26 26 26 50 50 76 102
Serbia 53 53 53 77 77 130 183
Slovakia 16 16 16 40 40 56 72
Slovenia 29 29 29 53 53 82 111
Spain 33 33 33 57 57 90 123
Sweden 26 26 26 50 50 76 102
Switzerland 60 60 60 120 120 180 240

Shipping to Malta, Cyprus: 179,00 € by Polish Post Office (or 60 euro for each 20 kg)

Shipping to Island: 250,00 € by DHL (for competitive offer by post - please contact us for shipping calculation)

Shipping to Australia, North and South America, Africa, Asia: 

Parcels up to 40 kg weight - shipping by DHL Express Worldwide: 280 Euro (price include customs fees)

(for more competitive shippping price, we can use postage service, please send us email for price quotation after order placed.)

 


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